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Privacy Policy

Our Privacy Policy outlines how we collect, use, and protect your personal information. Your privacy and security are our priorities.

Our Privacy Policy outlines how we collect, use, and protect your personal information. Your privacy and security are our priorities.

Information We Collect Through Notlex


When you use Notlex, we collect information that helps us deliver secure, reliable, and intelligent research workflows. This may include:

  • Research inputs including interview metadata, session settings, and uploaded materials

  • Usage data related to feature interaction, performance, and system reliability

  • Communication data when you contact support or participate in product feedback

  • Account information such as name, email address, role, and organization


How Notlex Uses Your Data


When purchasing a digital product from us, you are granted a non-transferable license for personal or commercial use. You may not resell, redistribute, sublicense, or claim ownership of the product.

  • Products may be used for your own projects or client work

  • You may customize assets for personal branding or client delivery

  • You may not resell templates as competing products

  • You may not distribute files publicly or privately


Payments & Refunds


Notlex uses collected information to support research automation while maintaining privacy-first principles. We use data to:

  1. Enable AI-powered transcription, analysis, and insight generation

  2. Improve platform accuracy, performance, and reliability

  3. Provide customer support, onboarding, and service updates

  4. Monitor system health, security, and misuse prevention

  5. Develop new features aligned with user needs and workflows


AI Processing & Research Data Responsibility


Notlex processes research conversations using secure AI systems designed for qualitative analysis. All processing is:

Purpose-limited to the services you initiate

  • Restricted to authorized systems and personnel

  • Governed by strict internal access controls

Research content remains owned by you. Notlex does not claim ownership of interview data, transcripts, or generated insights.


Data Retention & Control


We retain personal and research data only for as long as necessary to provide our services or meet legal obligations. Once deleted, data is permanently removed from active systems.


Security & Infrastructure Protection


Notlex applies industry-standard security practices to protect data, including:

Encryption in transit and at rest

  • Secure cloud infrastructure and access controls

  • Regular monitoring and system audits

While no digital system is completely risk-free, we continuously invest in safeguards to reduce exposure and prevent unauthorized access.


Contact Us


If you have questions about privacy, data handling, or security at Notlex, contact us at:
hello@notlex.com We’re committed to transparency and responsible AI research practices.

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